Policy

HUMBLE BEGINNINGS BAKERY & EATERY

Policies & Procedures for Ordering

Thank you for choosing HUMBLE, BEGINNINGS BAKERY & EATERY! We appreciate your business and look forward to serving you. Please review our policies and procedures before placing your order.

Placing an Order
    •    A 50% deposit is required at the time of placing your order to secure your request.
    •    If placing an order within three (3) days of your needed date, full payment is required upfront.
    •    Orders can be placed through Apple Pay, Venmo, or via our website, where you can choose an installment plan for easy payments.
    •    If you are requesting a custom design from a reference picture, please note that we cannot duplicate another baker’s work exactly but will strive to match it as closely as possible.
    •    Food Allergies: Please inform us of any allergies we need to be aware of when placing your order.

Last-Minute Orders
    •    Rush orders will only be accepted based on availability and must be paid in full at the time of ordering.

Order Pickup & Delivery
    •    All orders must be picked up on time at the agreed-upon pickup time.
    •    A 15-minute grace period is allowed for late pickups. After this period, a late fee will be applied unless prior communication has been made.
    •    If there is no communication and your order is not picked up, you forfeit your payment, and the order will be discarded.
    •    Wedding cakes can be delivered for an additional fee, which will be determined based on location and availability.

Cancellations & Refunds
    •    Deposits and payments are non-refundable. If you cancel your order for any reason, you forfeit your payment.
    •    If we must cancel your order due to unforeseen circumstances on our end, we will discuss refund or rescheduling options.

Contact Us

📍 Address: 213 1st Street South, Reform, Alabama, 35481
📞 Phone: 659-244-2359

Thank you for trusting HUMBLE, BEGINNINGS BAKERY & EATERY with your special moments! We appreciate your business and look forward to serving you again.